Refund & Returns Policy

Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund.

A receipt and a photo of the product will be required to open a refund request.

We cannot accept returns for the health and safety of us and our customers. This is to avoid cross contamination and to preserve the purity of the products. We will give refunds after a request has been put in and we have overlooked your case.

Non-refundable items:

• Gift cards
• Downloadable software products
• Special case wholesale purchases

To complete your refund, we require a photo of the product to confirm receipt and condition, along with a receipt or proof of purchase.

Partial refunds are only issued in special cases at our discretion.

• Products with obvious signs of use
• Any item not in its original condition is damaged or missing parts for reasons not due to our error.
• Any item that is returned more than 30 days after delivery.

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Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

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If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at fatheroflights117@gmail.com.

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Only regular priced items may be refunded. Sale items cannot be refunded unless you contact us via email with the subject line “Sales Exception Claim.” Explain the situation in which you determined you need a refund and add a photo of the product, as well as the receipt.

Note: Using the specific subject line title does not guarantee a refund, partial or otherwise.

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We do not offer exchanges under any circumstances, without exceptions. This is only to protect health and safety of our employees and to our customers. Refunds may be granted and you will not be required to send the products back.

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If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the refund request has been processed, a gift certificate will be emailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return. We will require a photo of the label inside which indicates this purchase was a gift.